Shipping policy

PARIDON – Shipping Policy

PARIDON provides shipping services across India. We aim to process and dispatch orders as quickly as possible while ensuring that every order is properly packed and handed over to our delivery partner.

1. Shipping Availability

PARIDON currently offers delivery across India.

Shipping availability and estimated delivery time may vary depending on the customer's location, delivery address, and PIN code.

2. Order Processing & Dispatch

After an order is successfully placed and confirmed, PARIDON will process and prepare the order for dispatch.

Orders will generally be dispatched within a maximum of 3 business days from the date the order is placed, subject to exceptional circumstances such as unforeseen operational issues, holidays, natural events, or other circumstances beyond our reasonable control.

Dispatch time and delivery time are separate.

3. Delivery Time

The delivery time may vary depending on the customer's location and PIN code.

Some orders may be delivered in approximately 5 days, while deliveries to certain locations may take approximately 10 days or longer.

Therefore, PARIDON does not guarantee same-day, next-day, or any fixed delivery date.

The actual delivery time may depend on factors including:

- Customer's location and PIN code

- Courier/logistics partner

- Accessibility of the delivery location

- Weather conditions

- Public holidays

- Festivals or periods of high order volume

- Unforeseen logistical or operational circumstances

4. Order Tracking

Once your order is dispatched, PARIDON will provide applicable shipment and tracking information.

Depending on the shipping service used, customers may receive information such as:

- Order status

- Dispatch confirmation

- Courier/tracking details

- AWB (Air Waybill) number

- Shipment tracking updates

- Delivery status

Customers can use the available tracking information to monitor their shipment until delivery.

5. Shipping Address

Customers are responsible for providing a complete and accurate shipping address, including:

- Full name

- House/building number

- Street/area

- City

- State

- Correct PIN code

- Valid mobile number

PARIDON is not responsible for delivery problems caused by an incorrect, incomplete, or inaccurate address or contact information provided by the customer.

6. Delivery Attempts

Our courier/logistics partner may make delivery attempts according to its standard delivery procedures.

Customers should ensure that they or an authorized person is available to receive the order when required.

If delivery is unsuccessful because the customer is unavailable, refuses the shipment, provides an incorrect address, or otherwise prevents delivery, the shipment may be returned to the sender according to the courier's applicable procedures.

7. Delayed Deliveries

Although PARIDON aims to ensure timely delivery, delivery delays may occur due to circumstances outside our control.

These may include:

- Weather conditions

- Natural disasters

- Transportation disruptions

- Courier operational issues

- Public holidays

- Festivals

- High shipment volumes

- Remote or difficult-to-reach locations

- Government or regulatory restrictions

- Other unforeseen circumstances

Such delays do not automatically constitute a failure by PARIDON to fulfil the order.

8. Order Cancellation Before Dispatch

Customers may request cancellation of their order before the order has been dispatched.

If the cancellation request is received and successfully processed before dispatch:

- The order will be cancelled.

- For prepaid orders, the eligible amount will be refunded through the applicable payment/refund process.

Once an order has been dispatched, a cancellation request will not be accepted under this cancellation provision and may be rejected by PARIDON.

9. Cash on Delivery (COD)

PARIDON offers Cash on Delivery (COD) on eligible orders and PIN codes.

COD availability may vary depending on the customer's location, PIN code, order value, courier service availability, or other operational factors.

10. Prepaid Orders

PARIDON accepts online/prepaid payments through the payment methods available at checkout.

Once payment is successfully confirmed, the order will be processed for dispatch according to our standard processing timeline.

11. Shipping Charges

Any applicable shipping charges will be displayed to the customer during the checkout process before the order is placed.

Shipping charges may vary depending on the order, delivery location, PIN code, shipping service, or other applicable factors.

12. Contact Us

For questions regarding shipping, dispatch, delivery, or order tracking, please contact:

PARIDON

Business Address: White Soliter C 202, Chhaprabhatha Road, Surat, Gujarat – 394520, India

Email: paridonfashion@gmail.com

Shipping available across India.