Privacy policy
PARIDON – Privacy Policy
PARIDON (“we”, “us”, “our” or “PARIDON”) respects your privacy and is committed to protecting the personal information you provide while using our website and purchasing our products.
This Privacy Policy explains what information we collect, why we collect it, how we use it, and how we protect it.
1. Information We Collect
When you place an order with PARIDON, we may collect information necessary to process and deliver your order, including:
- Full name
- Mobile/telephone number
- Email address
- Billing and shipping address
- Order and product details
- Payment-related information necessary to process or verify your payment
- Information required for order tracking and customer support
We may also automatically receive limited technical information when you use our website, such as device or browser information, IP address, and website usage information, where technically necessary for the operation, security, and functionality of our website.
2. How We Use Your Information
PARIDON uses your personal information primarily for purposes directly related to your order and our services, including:
- Processing and confirming your order
- Processing payments
- Packing and dispatching your order
- Delivering your order to the address provided by you
- Providing order tracking and delivery updates
- Communicating with you regarding your order
- Handling returns, exchanges, refunds, or customer-support requests
- Preventing fraudulent or unauthorized transactions
- Maintaining records necessary for our business and legal obligations
- Maintaining the security and proper functioning of our website
3. No Marketing Use of Customer Data
PARIDON does not use customer personal information for marketing or promotional purposes unless you separately provide your consent where such consent is required.
We do not use your order information to send you unwanted promotional messages, advertisements, or marketing communications.
4. We Do Not Sell Your Personal Information
PARIDON does not sell, rent, or trade your personal information to third parties for their own marketing or commercial purposes.
We only share information with third parties when it is reasonably necessary to provide our services, process your order, complete a transaction, or comply with applicable legal requirements.
For example, information such as your name, phone number, and delivery address may need to be provided to our courier/logistics partners so that your order can be delivered to you.
Similarly, necessary payment information may be processed through the payment service provider selected during checkout.
5. Payment Information
Online payments may be processed through third-party payment service providers.
PARIDON does not intend to store your complete card, UPI, banking, or other sensitive payment credentials on its own servers when such information is processed directly by the applicable payment provider.
Payment information may be handled by the relevant payment service provider according to its own privacy and security practices.
6. Order Tracking and Delivery Information
After placing an order, you may receive information related to your order, including order status, dispatch information, tracking details, AWB/tracking number, and delivery updates.
This information is provided to help you track your order from dispatch until delivery.
7. Sharing Information With Service Providers
To operate our store and fulfil your orders, PARIDON may use third-party service providers such as:
- Courier and logistics companies
- Payment gateways/payment service providers
- Shopify and services required to operate our online store
- Technology, hosting, security, or customer-support services where necessary
Such information is shared only to the extent reasonably necessary for the relevant service, order fulfilment, website operation, security, or legal compliance.
8. Data Security
PARIDON takes reasonable measures to protect customer information against unauthorized access, misuse, alteration, disclosure, or loss.
However, no method of transmitting or storing information online can be guaranteed to be completely secure.
9. Data Retention
We may retain information relating to your orders and transactions for as long as reasonably necessary to:
- Complete and maintain records of your orders
- Provide customer support
- Handle returns, exchanges, and refunds
- Meet accounting, legal, tax, fraud-prevention, and other applicable business requirements
When information is no longer reasonably required, it may be deleted or securely disposed of, subject to applicable legal requirements.
10. Cookies and Similar Technologies
Our website may use cookies or similar technologies that are necessary for website functionality, security, shopping-cart functionality, and improving your experience.
Third-party services integrated with our Shopify store may also use cookies or similar technologies according to their respective policies.
11. Customer Privacy Rights
Subject to applicable law, customers may have rights regarding their personal information, including requesting access to, correction of, or deletion of certain personal information.
If you have a privacy-related request or question, you can contact us using the details provided below.
12. Children's Privacy
Our website is intended for general consumers and is not specifically directed toward children.
We do not knowingly request or collect personal information from children for marketing purposes.
13. Changes to This Privacy Policy
PARIDON may update this Privacy Policy from time to time to reflect changes in our services, website, technology, or applicable legal requirements.
Any updated version will be published on this page with the revised “Last Updated” date.
14. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or the way your personal information is handled, please contact us:
PARIDON
Business Address: White Soliter C 202, Chhaprabhatha Road, Surat, Gujarat – 394520, India
Email: paridonfashion@gmail.com
By using our website or placing an order with PARIDON, you acknowledge that you have read and understood this Privacy Policy.